Reference

How jili969 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and use the lobby — and how we keep that data secure.

Account data protectedGCash, Maya, InstaPay transaction records securedNo data sold to third partiesYou can request data access anytimePhilippines-based support for privacy queries
jili969 How jili969 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at jili969 is not a single setting — it runs through how your account is secured, how payment data is processed, how long records are held, and who inside our operation can access what. Here is how each of those areas works in practice.

Account Security and Login

Every login triggers an OTP sent to your registered mobile number. If an unrecognised device attempts access, the session is blocked until you confirm via OTP, keeping your account wallet details safe.

Payment Data Handling

GCash, Maya, and InstaPay deposit and withdrawal data passes through encrypted channels. We do not store your e-wallet PIN or full account number — only the masked reference needed to match your transaction.

Data Retention and Deletion

Account profile data is held while your account remains active. Once you request deletion and we verify your identity, non-regulatory data is removed. Financial records tied to Maya or InstaPay transactions stay as long as applicable rules require.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block non-essential cookies in your browser; your account will still function, though some lobby features may load differently.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or remove the personal data we hold on your account, our support team handles privacy requests directly. Reach out through live chat inside your account dashboard, by email, or through our official contact form. We aim to acknowledge every privacy request promptly and resolve it within the period required by applicable rules. Players in Davao City and anywhere else in the Philippines can use the same channels — no separate process is needed.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a privacy query. A support agent will pick it up and escalate to the privacy team if needed.

Email Support

Send your data access or deletion request to our support email. Include the mobile number linked to your GCash or Maya account so we can verify your identity.

Contact Form

Use the contact form on our site for written privacy requests. Select the Privacy category so your message routes to the correct handler without delay.

Privacy Policy Questions We Hear Most

Below are the questions we get most often about how your data is handled, what rights you have, and how to act on them. Every answer reflects our actual process — not a generic policy template.

We collect your name, mobile number, email address, and login credentials at registration. Device and IP data are logged each session for security purposes.

Transaction references, amounts, and timestamps are stored in encrypted form. We never keep your GCash PIN or full Maya account number — only the masked reference required to process your withdrawal.

Yes. Submit a data access request via live chat or email with your registered mobile number. We will verify your identity and provide the relevant records within the applicable timeframe.

Send a deletion request through the contact form or email support. Select the Privacy category. Non-regulatory data is removed after identity verification; financial records are kept as long as regulations require.

We do not sell your data. We share only what is necessary with payment processors like GCash, Maya, and InstaPay to complete your transactions, and with service providers bound by confidentiality agreements.

Go to your browser settings and adjust cookie permissions for jili969. Blocking non-essential cookies may affect how the lobby loads but will not prevent you from logging in or making deposits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.